How do I verify my identity using a selfie and government-issued photo ID?
Click the button to “Upload Documents” in your email or pop-up message, or access it directly through the “My Profile” section of your account, by selecting “My Documents”.
In this process, we ask you to:
1. Navigate directly to “My Documents” from within the “My Profile” section of your account.
2. Select the type of government-issued ID you will use to verify. We accept:
For a Driver’s License, we will require both the front and the back of your ID.
For a Passport, we only require your data page (which obtains your photo and your full legal personal information).
Your photo ID must meet the following requirements:
4. Once you have uploaded all required documents, you will receive a pop-up message verification, and email notification.
5. At any time, should you wish to improve or replace your documents, you can do so by navigating to “My Documents” and clicking “Replace Document”.
6. At any time, should you wish to view the status of your documents, you can do so by navigating to “My Documents” and viewing the status next to your ID.
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In this process, we ask you to:
- Take a clear photo of your government-issued photo ID (both front and back if you are not using a passport)
- Take a photo of yourself, holding your ID
1. Navigate directly to “My Documents” from within the “My Profile” section of your account.
2. Select the type of government-issued ID you will use to verify. We accept:
- Driver’s License (front and back are required), or
- Passport (data page only)
For a Driver’s License, we will require both the front and the back of your ID.
For a Passport, we only require your data page (which obtains your photo and your full legal personal information).
Your photo ID must meet the following requirements:
- It cannot be expired
- It must include your full name, as specified on your account
- It cannot be altered in any way (including stickers placed on the front or back)
- It must be clearly legible, with no obscuring glare
- All four corners of the document must be visible
4. Once you have uploaded all required documents, you will receive a pop-up message verification, and email notification.
5. At any time, should you wish to improve or replace your documents, you can do so by navigating to “My Documents” and clicking “Replace Document”.
6. At any time, should you wish to view the status of your documents, you can do so by navigating to “My Documents” and viewing the status next to your ID.
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