How does Cashback work?

Cashback promotions are our way of reimbursing you for deposits that did not result in a win. We offer daily cashback to help turn yesterday's deposits into today's potential wins.

The amount of cashback you receive daily is determined by three factors:

• The total amount deposited the previous day
• The amount won and/or cashed out the previous day
• Your starting and ending account balances

Our system evaluates the total deposits and withdrawals (including reversals) made between 12:01 AM (EST) and 11:59 PM (EST) on the previous day. Your beginning and ending balances within this timeframe are also factored into the calculation.

Starting balance at 12.01 am	$100
Deposit	$300
Reversed withdrawal	$0
New withdrawal	$200
Ending balance at 11.59 pm	$50
Cashback	5% (for example)
Cashback calculation	(100+300+0-200-50) x 5% = $7.50

Cashback rewards are automatically credited to your account the following day, before 12:00 PM (EST).

If you haven't yet received your cashback, consider the following possible reasons:

• You may be ahead! The system that processes cashback rewards may not have completed its run yet—please allow a little more time.
• You may not qualify for a cashback promotion on the specific day or week in question.
• Cashback is designed to compensate for unlucky bets, offering you a second chance. If you won, there is no cashback to be credited.

Note: : Some cashback promotions may have a minimum bonus threshold. If your cashback amount falls below this threshold, you will not receive a reward.